Classification of Economic Activities rev. 2 (CZ-NACE)

Abbreviation Name Version Valid from Valid to Family
CZ-NACE_KL Classification of Economic Activities rev. 2 (CZ-NACE) 1 01.01.2008 09.09.9999 Activities

Classification Item:

Activities of call centres

Level Code Name
4 8220 Activities of call centres

Definition of item:

This class includes the activities of:
- inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints
- outbound call centres using similar methods to sell or market goods or services to potential customers, undertake market research or public opinion polling and similar activities for clients

Correspondences
Classification of Economic Activities rev. 2 (CZ-NACE) - level 3 - Group 822 Activities of call centres
Classification of Economic Activities rev. 2 (CZ-NACE) - level 5 - Sub-class 82200 Activities of call centres
Language version of data: cs en

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