DETAIL OF CLASSIFICATION ITEM

Classification: Classification of Products ver. 2008 (CZ-CPA)

Abbreviation: CZ-CPA_KL Version: 1 Validity: 01.01.2008 - 09.09.9999 Family: Products

Language version: EN

Classification level: 6

Item: 822010 - Call centre services

Item's explanatory note:

This subcategory includes:
- taking orders for clients by telephone
- soliciting contribution or providing information for clients by telephone
- telemarketing

This subcategory excludes:
- sales promotion services, if no orders are received, see 73.11.19
- market research services, see 73.20.1
- public opinion polling services, see 73.20.20

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Correspondences:
Classification of Products ver. 2008 (CZ-CPA) - level 5 - Category	82201	Call centre services